Delivery throughout Europe

What is a Cookie?

A cookie is a text file containing string data (a string of letters and numbers) that can’t carry out any operations on its own. The text file is transmitted from the web server to your browser when you visit a website. The cookie is then saved on your local computer. There are two different kinds of cookies: temporary cookies and permanent cookies.

We use temporary cookies that are automatically deleted from your smartphone or computer at the end of your browsing session. We also use permanent cookies. Permanent cookies remain on your computer or smartphone for up to 10 years after your browsing session. After the predetermined length of time, they are automatically deactivated.

How Secure is Cookie Activation?

Activating cookies doesn’t present a security risk. However, we recommend deleting your cookies and browsing history if you’re using a computer that isn’t yours. That way, the next user can’t find out about your browsing habits..

 How Do We Use Cookies?

We use cookies to carry out an anonymous analysis of general user behavior, so that we can optimize our online presence. We want our sites to be easier to use, with content that’s designed to be found more intuitively. We need to be able to develop and organize our content more intelligibly. It’s important to us to design our online presence in a user-friendly manner that meets your needs. This allows us to optimize the website by offering you targeted information and content that’s likely to interest you.

On our websites, we use methods called retargeting or remarketing. They are tools for online marketing. When you visit third-party service provider websites, product recommendations are displayed through targeted advertisements. Only anonymous data is transmitted to these third parties; no personal identification is possible.

Web Analytics Services

We use various web analytics services like Webtrends, a web analytics service by Webtrends Inc., or, for some applications, Google Analytics, a network analysis service by Google Inc. Network analysis services use cookies (see par. 41) that evaluate use of the online presence to obtain information, with the goal of improving our services, and to perform a statistical analysis of traffic on our sites. Linking this information to specific individuals is impossible. The information generated may then be transferred to and saved in a server located outside of the country. You can stop cookies from being saved by changing the parameters of your browser (see paragraph 4.5). The right to collect and save data can be revoked at any time for all future exchanges. You can find more information in Webtrends ou and Google Analytics privacy policies. 


Is There a Way to Keep Cookies and Web Analytics Tools From Being Used?

Most browsers accept cookies automatically. However, you can tell your browser not to accept cookies, or set it up to request your permission before accepting cookies from websites that you visit. You can also delete cookies from your computer or smartphone by using the corresponding function in your browser.

Here is how to activate or deactivate cookies in your browser:

Check which browser you use, then click the corresponding link below. On the target page, you will find specific instructions on how to activate or deactivate cookies in your browser.

If you decide not to accept our cookies, or the cookies and tools of our partner sites, you won’t be able to see certain information or use certain functions designed to improve your experience our websites.

You can find more information about the use of cookies here:

Do We Share Your Information With Others?

Since Naturalpes uses third parties to provide some services, we are entitled to give them access to the data required for the provision of those services, with the understanding that they are subject to the same obligations as Naturalpes in terms of data protection. Furthermore, your personal data is not communicated to third parties or transmitted in any other manner without your express permission. We retain your information only as long as necessary, and process it in a confidential manner. The only exception is personal data transmitted to public authorities or public agencies, or to private parties who have the right to said information by virtue of legal provisions, court judgements or by order of a public authority, or data that is communicated to the authorities for the purposes of introducing legal or criminal proceedings in case of infringement of our legally-protected rights.

Your Rights

The Rights of Access and Information

If you have any questions about the processing of your personal data, please contact us at the following address: or at 0796839574

If you choose to contact us by email, please note that because emails are not encrypted they are vulnerable to the security-related risks specific to this method of communication.

Rectification, Blocking and Deletion / Withdrawal of Consent

if you would like to rectify, block or delete your data, please contact us in writing, with a copy of your passport or identity card attached, at the following address: Naturalpes SNC, 9 Rue des Cèdres, 1920 Martigny, Switzerland. If the deletion of said data is not authorized by law or by the contract, or due to legal provisions of a commercial or fiscal nature, particularly legal retention periods, the data will be blocked rather than deleted.

How Do We Protect Your Data?

The data that we collect and save is processed in a confidential manner. We use the appropriate technical and organizational precautions to protect it from loss and manipulation, as well as from unauthorized third-party access.

The login information exchanged between your devices and ours is encrypted. We assume no responsibility for any unauthorized access or loss of personal information outside of our control.
Our online presence may include links to other online solutions outside of our control, that are not covered by this privacy policy. If you access other online solutions by using the links made available to you, the administrators of those solutions may collect information about you that they will use in accordance with their own privacy policies, which may differ from ours.

Modification of the Privacy Policy

From time to time it may be necessary to modify this privacy policy, for example if changes are made to our online presence, or in case of modifications to the applicable laws. Naturalpes reserves the right to modify this privacy policy at any time, with modifications taking effect at a future date. As a consequence, we recommend that you reread this privacy policy regularly. The most recent update to this privacy policy was made on: 04/18/2018


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